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If having tried all of the checks above and the phone still doesn’t prompt for the unlock code, it means your HTC cannot be unlocked via IMEI. This process eliminates possible errors preventing the phone from prompting for the network unlock code. You can find the option to restore to factory settings under Settings on the phone’s menu.ġ.3. We recommend restoring the phone to its factory settings.Check the phone works with the new SIM card inserted.If that doesn’t solve the issue, we recommend inserting a different SIM card to rule out the possibility that the first SIM card is defective.ġ.2. The SIM card is recognized but nonetheless doesn’t prompt for the unlock code: Make sure the SIM card is correctly inserted inside the SIM card reader. If your phone doesn’t prompt for this security number it means the phone is not recognizing the SIM card being inserted, reason for which it neither prompts for the network unlock code. This number is a security measure your HTC will normally request by default (if activated). Verify that the phone prompts for the SIM card’s PIN. Check that the device recognizes the SIM card being inserted:
#HTC 10 IMEI NUMBER CHECK CODE#
My HTC doesn’t prompt for the unlock code when I insert a SIM card from a network provider different to the original.ġ.1. If you are still unable to unlock your phone, please reply to the email we sent you with the unlocking instructions for further assistance.ġ. I'm not sure if I selected the correct original operator of my HTC. My phone prompts for the unlock code but I get an error message when I type it in.ĥ. The phone accepts the unlock code but has no coverage with the new SIM card inserted.Ĥ. My HTC is locked to T-Mobile or MetroPCS and does not prompt for the unlock code.ģ. My HTC doesn’t prompt for the unlock code when I insert a SIM card from a network provider different to the original.Ģ. Below we have listed the most common ones and what to do in each case:ġ. However, occasionally questions arise during the unlock process. Unlocking your HTC via IMEI is the fastest, easiest and safest way to be able to use your phone on any network, save on your monthly bill and increase its resale value. Have you tried to, or want to, unlock your HTC with doctorSIM but are having problems? Motorola Unlocking Troubleshooting Guide.
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